taking the mystery out of 360 feedback
If Feedback is the breakfast of champions than "doing a 360" has become the "Wheaties" of feedback. As this approach grows in popularity and use, misconceptions and confusion around this process grows . Let's explore a few of the major questions around 360 degree feedback. What is a 360? 360 degree feedback, also known as multi-rater feedback, is any process that solicits feedback from multiple perspectives. It usually involves a survey or interview with supervisors, peers and direct reports. Often other perspectives such as customers, family and strategic partners are also sought out. The process can be as simple as requesting verbal feedback yourself or as complex as purchasing a research validated tool from a vendor. Organizations such as Lominger, PDI and The Hay Group have developed statistically validated survey tools that are backed by extensive research. They have a rich data base of material to use in creating credible feedback reports that connect...